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Cypress Holdings Corporation Social Media Policy

Cypress Holdings Corporation (hereinafter referred to as "our group") will comply with this policy when using social media.

1. Awareness and responsibility on social media

We will comply with all laws and international rules, both domestic and international, and act with social decency. Our group is not merely an economic entity that pursues profits through fair competition, but also strives to be a valuable presence in society at large.

2. Communication using social media

We will communicate with stakeholders, including shareholders, investors, and business partners, and will actively and fairly disclose corporate information in an effort to improve the brand power of our group.

3. Use of social media

Regarding the business and personal use of social media by our Group employees, we have established various guidelines separate from this policy.

4. Replies and Inquiries

  1. Please note that, as a general rule, our group does not respond to comments or messages sent to our management accounts on social media.
  2. If you have any comments or requests regarding our group, services or products, please contact us via the inquiry page.

5. Important Notices

  1. We strive to provide valuable information to everyone, but please note that we cannot guarantee the accuracy of the information we post. If the authenticity of the information becomes questionable after it has been posted, we will immediately check the facts and post it on social media.
  2. We cannot be held responsible for any damages incurred by users as a result of using or being unable to use social media operated by our group.
  3. We cannot be held responsible for any damages suffered by a user or a third party due to any disputes between users or between a user and a third party arising in connection with social media operated by our group.
  4. In addition to the matters listed in (1) to (3), we shall not be liable for any damages suffered by users or third parties due to matters related to social media operated by our group.
  5. When our group obtains personal information from users, it will handle that personal information appropriately in accordance with the "Personal Information Protection Policy" of our group website.

6. Deletion of posts

In managing the social media operated by our group, we will not delete any posted articles as a general rule. However, we may delete posts that include the following content.

  1. Content that identifies, discloses, or leaks personal information of users or third parties without their consent
  2. Any content that causes or may cause damage to our group, users, or other third parties.
  3. Content that falsifies information provided through social media operated by the Group
  4. Content posted for commercial purposes on social media operated by the Group without the Group's approval
  5. Content that infringes the copyright or intellectual property rights of our group, users, or other third parties
  6. Content that slanders or libels our group, users, or other third parties, or that may damage their reputation or credibility
  7. Any act that violates public order and morals, or any content that provides information that violates public order and morals
  8. Political activities, election campaigns, religious activities, or similar content
  9. Content that interferes with the operation of social media operated by our group
  10. Content that falls under the category of fraudulent conduct as defined by Facebook (or Twitter)
  11. Content that is not related to the purpose of the social media operated by our group
  12. Any other conduct that the Group deems inappropriate

7. Access to Basic Information by Our Group

Users of social media operated by our group are deemed to have given permission for our group to view any information they post publicly on social media.

8. Inquiries

If you have any opinions or requests regarding our group, please contact us via the inquiry page.